Politique de confidentialité
Privacy policy
This policy explains what personal data we collect when you visit our store or buy from us, and how we use it.
What we collect
- Order details: name, shipping and billing address, email, phone number if you give it, and what you bought.
- Payment: processed by our payment providers. We do not see or keep your full card number.
- Browsing: device and usage information collected with cookies, only with your consent for non-essential cookies.
Why we use it
- To process, ship and track your order, and to answer your questions (performance of the contract).
- To prevent fraud and meet our legal and accounting obligations (legal obligation, legitimate interest).
- To send you marketing emails, only if you agreed. You can unsubscribe at any time (consent).
Who we share it with
- Shopify, which hosts our store.
- Payment providers, to take your payment.
- Our suppliers and carriers, who receive your name, address and phone number only to ship your order. Some of them are located outside the European Union, including in China. These transfers are protected by standard contractual clauses or equivalent safeguards.
We never sell your personal data.
How long we keep it
Order data is kept as long as required by accounting and tax law. Marketing data is kept until you unsubscribe or for 3 years without contact.
Your rights
You can ask to access, correct, delete or export your data, object to its use or withdraw your consent. Email support@dockaura.com. If you live in the EU, you can also complain to your data protection authority (in France: the CNIL).
Cookies
Essential cookies make the store work (cart, checkout). Other cookies are used only if you accept them in the cookie banner. You can change your choice at any time.